System Features
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Buzz Volume Analysis
Information is extracted from the data pool by focusing on terms specified by the user. This system also enables comparison of conversation volumes relating to a variety of similar or contrasting terms. The results are displayed through interactive graphs that enable easy identification of conversational…
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Team Collaboration
The Buzzilla system empowers different users within the same organization to share information resources and build on one another’s work. This accumulated knowledge is organized in a simple, easily-managed format. The system also enables various authorization levels for access, use and administration, as well as…
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Engagement Console
This mechanism provides every system user in the organization with real-time management of social media activities: responses to forum comments, follow-up on sales leads, alerts to service requirements, and more. The system provides documentation of all operations performed, along with status updates and task-sharing delegated…